Artwork Approval 
Final responsibility lies with the client for checking spelling, layout and colours. Once approval has been given, we will not be liable for any errors or inaccuracies subsequently discovered in this artwork. Acceptance of this artwork constitutes acknowledgement of the above.

Product Colours and Accuracy
Due to Manufacturing process, product and print colours may vary slightly from each batch and pre-production sample. Colour matching accuracy is +/- 10%. 

Retention of Title
Title to the goods passes upon receipt of cleared funds.

Quantity Shipped 
Due to the manufacturing process, 2% below quantity ordered is acceptable as shipment being complete & will be billed accordingly.

Freight is charged at cost based on our courier's scheduled rates. Our responsibility is to dispatch goods on time. We are not responsible for goods delayed by common carrier, Customs hold up, or by 'acts of God'. Lead time is from confirmation of artwork approval. Lead time refers to dispatch, final delivery time will depend on location and type of courier used.

Cancellation of Order
It is agreed we will supply your product in the specified time. If you cancel, cancellation fees may apply. Potential costs involved are artwork fees, set-up costs, restocking fee or full payment of job if items have already been decorated. You won’t be liable for cancellation fees if we don’t have the item in stock.

Delay of Shipment
A delay of more than 24 hours in approving artwork once received may impact on shipping date. Also delay in payment may impact on shipping date. We reserve the right to alter ship date if any of the above occurs.

Logos and trademarks

All Logos shown are for illustrative purposes only. No attempts has been made to infringe on copyrights and trademarks. The logos do not imply endorsement by the owners of the artwork/design/trademark, that such items were ever produced, or that the owners expressly authorised any items with these specific logos. 

Stock availability

Order fulfillment is dependent on stock availability, and delivery timeframe, of the factories which we work with. Please confirm availability with us before placing your order.